Connected Hospitality Limited

Office 14, Middletons Yard

Potter Street

Worksop

S80 2FT

United Kingdom

Website: https://www.connectedhsp.com

Last updated: March 4th 2026

1. Introduction

Connected Hospitality Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.connectedhsp.com.

We process personal data in accordance with:

• The UK General Data Protection Regulation (UK GDPR)

• The Data Protection Act 2018

• The Privacy and Electronic Communications Regulations (PECR)

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Connected Hospitality Limited is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or your personal data, you can contact us:

Email: info@connectedhsp.com

Address:

Connected Hospitality Limited

Office 14, Middletons Yard

Potter Street

Worksop

S80 2FT

United Kingdom

3. Information We Collect

We may collect and process the following types of information:

Information You Provide

You may provide personal data when you:

• Fill in contact forms

• Request information or a quote

• Send us emails

• Contact us by phone

• Subscribe to newsletters or updates

This may include:

• Name

• Email address

• Phone number

• Company name

• Any information included in your message

Information Collected Automatically

When you visit our website, we may automatically collect certain information such as:

• IP address

• Browser type

• Device type

• Pages visited

• Time and date of visit

• Referring website

• Usage data

This helps us understand how visitors use our website.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may be used for:

• Website functionality

• Analytics

• Performance monitoring

You can manage cookie preferences through your browser settings.

More information may be provided in our Cookie Policy.

4. How We Use Your Information

We use your personal data for the following purposes:

• Responding to enquiries

• Providing requested information or services

• Communicating with you about our services

• Improving our website and services

• Monitoring website usage

• Complying with legal obligations

5. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate Interests

To operate, maintain, and improve our business and website.

Consent

Where you have provided consent for marketing communications or cookies.

Contractual Necessity

Where processing is required to provide services you have requested.

Legal Obligations

Where we are required to comply with applicable laws or regulations.

6. Data Sharing

We do not sell or rent your personal data.

We may share data with trusted third parties where necessary, including:

• Website hosting providers

• IT service providers

• Analytics providers (such as Google Analytics)

• Professional advisers

• Regulatory authorities where legally required

All third parties are required to respect the security of your personal data.

7. International Data Transfers

Some third-party providers may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Responding to enquiries

• Providing services

• Meeting legal and regulatory requirements

When data is no longer required, it will be securely deleted.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

• Unauthorised access

• Loss

• Misuse

• Alteration

However, no internet transmission can be guaranteed to be completely secure.

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Request restriction of processing

• Object to processing

• Request data portability

• Withdraw consent where consent is the basis for processing

To exercise these rights, please contact us using the details provided above.

11. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk

Helpline: 0303 123 1113

12. Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices of external websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with an updated revision date.