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Wi‑Fi 6 vs Wi‑Fi 7 for Hotels: Which Is Best?

Wi‑Fi 6 vs Wi‑Fi 7 for Hospitality: Which Should You Choose? Wi‑Fi 7 is faster than Wi‑Fi 6. That is the easy part of the comparison. The more useful question for a hotel, restaurant, pub, resort or conference venue is whether Wi‑Fi 7 will produce a noticeably better guest experience, improve operational reliability and justify the additional investment. In many hospitality environments, the honest answer is: not necessarily. A well-designed Wi‑Fi 6 network can still deliver excellent coverage, capacity and reliability. Equally, there are projects where installing Wi‑Fi 6 today would be a short-sighted decision, particularly in new developments, major

September 18, 2026 No Comments

Blog

Why Reliable Guest Wi-Fi Directly Impacts Revenue

Reliable guest Wi-Fi does not create hotel demand on its own. However, poor Wi-Fi can quietly damage the value of every room, conference booking and guest relationship a property works hard to win. Guests now arrive expecting to work, stream, communicate and use digital hotel services without thinking about the network behind them. When the connection performs properly, it becomes an invisible part of a good stay. When it fails, the problem is immediate, personal and increasingly public. That is why hotel Wi-Fi should no longer be viewed as a technical utility or a tick-box amenity. It is part of

September 17, 2026 No Comments

Blog

Designing Wi-Fi for High-Density Event Environments

High-density event Wi-Fi is tested at the exact moment failure is most visible: when the keynote begins, delegates arrive, exhibitors start demonstrations or thousands of people reach for their phones at once. A network that performs well in an empty ballroom can slow dramatically when every seat is occupied. The problem is not simply coverage. It is the combined challenge of capacity, airtime, interference, internet connectivity, switching, power and thousands of unpredictable client devices competing within a small area. For hotels, conference venues, arenas, festivals and temporary event sites, reliable connectivity must therefore be engineered around the busiest realistic period—not

September 9, 2026 No Comments

Blog

Why Reliable Hotel Wi-Fi Now Drives Guest Reviews

By James Harrison, Founder & Managing Director, Connected Hospitality For decades, the fundamentals of a great hotel experience were straightforward: a comfortable bed, a clean room and good service. Those things still matter, but another part of the stay now has the power to influence whether a guest leaves a glowing review or a frustrated complaint. That factor is hotel Wi-Fi. Guests use connectivity to work, stream, communicate, plan their journeys and access digital hotel services. They may never notice the network when it works properly. When it fails, however, it becomes one of the most memorable parts of the

September 4, 2026 No Comments

Blog

Cloud Telephony vs Traditional PBX: A Comprehensive Hospitality Guide

By James Harrison, Founder & Managing Director, Connected Hospitality For decades, on-premises Private Branch Exchange systems have been the backbone of hotel communications. The PBX connected reception, guestrooms, reservations, housekeeping, room service, back-office teams and the public telephone network—often through a large cabinet hidden in a comms room. Cloud telephony has changed the conversation. Hotels can now place core call control in the cloud, connect staff through mobile and desktop applications, centralise multiple properties and pay through a subscription model. That can be an excellent solution, but it does not mean every hotel should remove its local PBX and move

September 1, 2026 No Comments

A Wifi engineer presenting his new design to a client

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How Many WiFi Access Points Does a Hotel Need? A Practical Guide for Modern Hospitality

If you’ve asked three different WiFi companies how many access points your hotel needs and received three different answers, don’t worry—that’s actually a good sign. The reality is that there is no magic formula. Anyone who tells you your hotel needs “one access point every four rooms” or “50 access points for a 100-room hotel” before they’ve seen the building is making assumptions rather than designing a network. The correct number of access points depends on your building, your guests, your operational requirements and how the network will actually be used. At Connected Hospitality, we believe the number of access

July 5, 2026 No Comments

Blog

The Ultimate Guide to Pub WiFi: Everything Pub Owners Need to Know

The Ultimate Guide to Pub WiFi: Everything Pub Owners Need to Know Why Pub WiFi Matters More Than Ever A decade ago, pub WiFi was considered a nice extra. Today, it’s an essential part of the customer experience. Whether guests are checking emails over a coffee, posting photos of their lunch on Instagram, watching live sports highlights, using mobile payment apps or working remotely for a few hours, reliable connectivity has become an expectation. For pub owners, WiFi is no longer simply about internet access. It directly impacts customer satisfaction, online reviews, operational efficiency and revenue generation. The challenge is

June 24, 2026 No Comments

Blog

Why Most Wi-Fi “Upgrades” Don’t Actually Improve Wi-Fi

Why Most Wi-Fi “Upgrades” Don’t Actually Improve Wi-Fi The WiFi Upgrade Story Walk into almost any hotel, office, or public venue after a “Wi-Fi refresh” and you’ll hear the same story: “We replaced all the access points.”“We upgraded to the latest Wi-Fi standard.”“We invested heavily in new hardware.” And yet guests still complain about dropped calls, slow speeds, buffering, Teams instability, or inconsistent roaming. Why? Because in many environments, the hardware was never the real problem. The uncomfortable truth in enterprise wireless is this: swapping access points without fixing the RF design is like putting a new engine into a

May 28, 2026 No Comments

Guides

Hotel CCTV Design Guide

A well-designed CCTV system does far more than record incidents. It protects guests and staff, supports investigations, deters criminal activity and provides valuable operational insight into how a hotel functions. Yet one of the biggest misconceptions is that designing a CCTV system starts with choosing cameras. It doesn’t. Successful CCTV design starts by understanding the building, identifying the risks and deciding what information the system needs to capture. The cameras themselves are simply one part of the overall solution. Whether you’re planning CCTV for a new hotel, refurbishing an existing property or upgrading an ageing analogue system, this guide explains

May 25, 2026 No Comments

Blog

Common Mistakes in Small Comms Rooms

Avoiding Costly Pitfalls in Hospitality Comms Cupboards In smaller hotels, guest houses, and high-street bars, the “comms room” is often a small under-stair cupboard or converted storage space. While space limitations are understandable, neglecting basic environmental and operational standards in these micro comms rooms frequently leads to premature equipment failure and catastrophic network outages. Here are the five most prevalent comms room mistakes observed across UK hospitality venues and how to rectify them. Mistake #1: The ‘Dual-Use’ Storage Closet The single most common error is allowing the comms room to double as a general storage cupboard for mops, cleaning chemicals,

March 14, 2026 No Comments

Wi‑Fi 6 vs Wi‑Fi 7 for Hotels: Which Is Best?

Why Reliable Guest Wi-Fi Directly Impacts Revenue

Designing Wi-Fi for High-Density Event Environments

Why Reliable Hotel Wi-Fi Now Drives Guest Reviews

Cloud Telephony vs Traditional PBX: A Comprehensive Hospitality Guide

How Many WiFi Access Points Does a Hotel Need? A Practical Guide for Modern Hospitality

The Ultimate Guide to Pub WiFi: Everything Pub Owners Need to Know

Why Most Wi-Fi “Upgrades” Don’t Actually Improve Wi-Fi

Hotel CCTV Design Guide

Common Mistakes in Small Comms Rooms

Planning A Technology Upgrade and Want it Done Right?

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