By James Harrison, Founder & Managing Director, Connected Hospitality For decades, the fundamentals of a great hotel experience were straightforward: a comfortable bed, a clean room and good
By James Harrison, Founder & Managing Director, Connected Hospitality For decades, on-premises Private Branch Exchange systems have been the backbone of hotel communications. The PBX connected reception, guestrooms,
Poor cable management is easy to dismiss as an appearance problem. The network still works, the cabinet door just about closes and nobody wants to disturb the bundle
In many smaller hotels, pubs, restaurants and leisure venues, the “comms room” is not a room at all. It may be a wall cabinet in an office, a
A 178-room Belfast city-centre hotel needed to replace an end-of-life corridor-based wireless system with a brand-compliant network capable of supporting modern guest and operational demands. Unlike a conversion
If you’ve asked three different Wi-Fi companies how many access points your hotel needs and received three different answers, don’t worry—that’s actually a good sign. The reality is
A well-designed CCTV system does far more than record incidents. It protects guests and staff, supports investigations, deters criminal activity and provides valuable operational insight into how
A 135-room city-centre hotel in Belfast needed to replace its existing Wi-Fi and modernise its guest technology as part of a conversion to an international hotel brand. The
Designing for the Human Who Has to Service It Architects and interior designers naturally focus on guest-facing spaces—lobbies, restaurants, and guest suites. Communications cabinets and servers are frequently
The Unsung Heart of Property Technology To the untrained eye, a communications cabinet is simply a metal box mounted on a wall or sitting in a locked basement
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