Technology in a new-build hotel cannot be left until the property is nearly ready to open. The decisions that determine whether the network, Wi-Fi, televisions, telephony, payments, CCTV
Connected Hospitality designs and runs hotel Wi-Fi RFPs, from discovery and surveys through bidder evaluation, delivery assurance and acceptance.
A hotel replaces every access point, adopts the latest Wi-Fi standard and expects complaints to disappear. The new equipment goes live, yet guests still report buffering, dropped calls,
Wi-Fi in pubs used to be a customer convenience. Today, it sits underneath far more of the venue than many operators realise. Guests expect to connect quickly, but
The UK’s traditional telephone network is approaching retirement. BT plans to close its Public Switched Telephone Network, or PSTN, by 31 January 2027, with services including traditional analogue
Power over Ethernet, usually shortened to PoE, allows a network cable to carry electrical power and data to the same device. In a hospitality environment, that one principle
Network cabinets rarely run out of space overnight. They become constrained one small project at a time: additional access points, more CCTV cameras, a new phone system, IPTV,
High-density event Wi-Fi is tested at the exact moment failure is most visible: when the keynote begins, delegates arrive, exhibitors start demonstrations or thousands of people reach for
By James Harrison, Founder & Managing Director, Connected Hospitality For decades, on-premises Private Branch Exchange systems have been the backbone of hotel communications. The PBX connected reception, guestrooms,
If you’ve asked three different Wi-Fi companies how many access points your hotel needs and received three different answers, don’t worry—that’s actually a good sign. The reality is
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