A hotel replaces every access point, adopts the latest Wi-Fi standard and expects complaints to disappear. The new equipment goes live, yet guests still report buffering, dropped calls,
Wi-Fi in pubs used to be a customer convenience. Today, it sits underneath far more of the venue than many operators realise. Guests expect to connect quickly, but
The UK’s traditional telephone network is approaching retirement. BT plans to close its Public Switched Telephone Network, or PSTN, by 31 January 2027, with services including traditional analogue
Power over Ethernet, usually shortened to PoE, allows a network cable to carry electrical power and data to the same device. In a hospitality environment, that one principle
Wi‑Fi 6 vs Wi‑Fi 7 for Hospitality: Which Should You Choose? Wi‑Fi 7 is faster than Wi‑Fi 6. That is the easy part of the comparison. The more
Reliable guest Wi-Fi does not create hotel demand on its own. However, poor Wi-Fi can quietly damage the value of every room, conference booking and guest relationship a
Network cabinets rarely run out of space overnight. They become constrained one small project at a time: additional access points, more CCTV cameras, a new phone system, IPTV,
High-density event Wi-Fi is tested at the exact moment failure is most visible: when the keynote begins, delegates arrive, exhibitors start demonstrations or thousands of people reach for
By James Harrison, Founder & Managing Director, Connected Hospitality For decades, the fundamentals of a great hotel experience were straightforward: a comfortable bed, a clean room and good
By James Harrison, Founder & Managing Director, Connected Hospitality For decades, on-premises Private Branch Exchange systems have been the backbone of hotel communications. The PBX connected reception, guestrooms,
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