Network & Connectivity

The infrastructure guests never see, but always feel.

Wi-Fi has become an expectation rather than a luxury, but delivering reliable connectivity across a hospitality environment requires far more than installing a few access points. From the internet connection at the boundary of your site to the access point in a guest room, every layer has to work together.

Internet

FTTP, leased lines & diverse connectivity

Security

Firewalls protecting every system

Switching

FTTP, leased lines & diverse connectivity

Wi-Fi

Enterprise wireless, indoors & out

Wi-Fi

Enterprise-grade Wi-Fi provides the management, security and control required in a business environment — capabilities that many consumer-grade products were never intended to provide. Not every product marketed as “enterprise” delivers the same level of functionality, support, or long-term reliability as true enterprise solutions. That’s why we carefully select our technology partners, ensuring solutions are built on proven enterprise platforms capable of supporting organisations of all sizes and budgets.

Indoor access points

In-Room Access Points

Designed for deployment within guestrooms, apartments, lodges, offices and other self-contained spaces. Often installed as discreet wall plate access points, they provide reliable room-level wireless coverage whilst also supporting wired connectivity for televisions, telephones, IPTV systems, access control devices, and other room technologies.

Small Area & Back-of-House Coverage

Ideal for corridors, small reception areas, staff facilities, offices, and other lower-density spaces. These access points provide dependable wireless coverage whilst maintaining a discreet visual footprint and cost-effective deployment.

Public Areas — Food & Beverage

Designed for medium-sized public spaces where multiple users and devices are expected to connect concurrently — restaurants, bars, lounges, health clubs and other guest-facing environments.

Large Public Spaces & Conference Facilities

Suited to hotel lobbies, atriums, conference suites and exhibition spaces, where capacity, coverage, and device density become increasingly important.

High-Density & High-Capacity Environments

Designed for conference centres, event venues, lecture theatres, and function rooms. Advanced radio management, capacity optimisation, and careful design maintain performance during peak demand.

Outdoor & specialist environments

Omni-Directional Coverage

Designed to provide broad wireless coverage across open spaces such as courtyards, terraces, beer gardens, pool areas, and outdoor hospitality environments, distributing coverage evenly where users may move freely throughout the area.

Sectorised Coverage

Focuses wireless coverage into a specific area or direction, maximising performance where a centrally positioned access point isn't practical — particularly effective for long outdoor spaces, event areas, and building perimeters.

Indoor Applications

Despite the name, outdoor access points aren't limited to external deployments. Their ruggedised construction suits demanding indoor environments — commercial kitchens, leisure facilities, spa environments, workshops, and plant rooms.

No two hospitality environments are the same. Building construction, room layouts, guest density, site usage, and operational requirements all have a significant impact on wireless performance. Effective Wi-Fi design requires careful consideration of coverage, capacity, roaming behaviour, interference, and the physical characteristics of the building itself — site surveys and wireless heat mapping help identify the optimal locations for access points, avoiding both dead spots and unnecessary overlap.

Want outdoor Wi-Fi, but concerned about the disruption caused by cabling? There are alternative ways to connect outdoor areas without extensive trenching and excavation.

Poor Wi-Fi is often a symptom, not the cause

Slow or inconsistent connectivity is often blamed on Wi-Fi, but the underlying issue can frequently be found elsewhere within the network. Understanding the root cause is essential to identifying effective solutions and avoiding unnecessary expenditure.

Network Infrastructure Switching

Network switches form the backbone of every network, controlling how data moves between users, devices, applications, and services. Every access point, CCTV camera, telephone, television, payment terminal, and connected device ultimately relies on the switching infrastructure beneath it. Because switches operate behind the scenes, their importance is often underestimated — yet they form the foundation upon which almost every connected technology relies.

Edge & Access Switching

Provides connectivity for the devices people interact with every day, including Wi-Fi access points, telephones, televisions, CCTV cameras, workstations, and payment terminals.

Core Switching

Acts as the central hub of the network, connecting users, services, internet connectivity, security platforms, and business-critical systems together.

Power over Ethernet (PoE) Switching

Delivers both power and network connectivity over a single cable, simplifying deployments and reducing infrastructure requirements for access points, cameras, phones, access control readers, and IoT sensors.

High Availability & Stacked Switching

Provides additional resilience for environments where downtime is unacceptable, helping ensure critical services remain operational in the event of hardware failure.

Outdoor & Ruggedised Switching

Designed for challenging or exposed environments — installed within outdoor cabinets, kiosks, lighting columns and other field enclosures. Common applications include holiday parks, resorts, marinas, campuses, car parks, and distributed estates where cabling distances or site layout make conventional deployments impractical.

Manufacturers often promote individual models and specifications, but selecting the right switch is typically less about a particular vendor and more about understanding the role it needs to perform within the wider network. Once the appropriate architecture has been identified, the most suitable vendor and platform can be selected based on performance, resilience, functionality, support requirements, and budget.

Industry Insights

Network Infrastructure Switching

Typical solutions

Security isn't just for large organisations

Small and medium hospitality businesses are increasingly being targeted by cyber threats. Increasingly, cyber resilience is also becoming a commercial consideration — many organisations now require cyber security insurance, with insurers assessing the controls in place when determining coverage, policy conditions, and premiums.

Firewalls help protect critical systems such as

Industry Insights

Physical Infrastructure

Every access point, switch, camera, phone, television, and connected device ultimately relies on the physical infrastructure beneath it. While often overlooked, poorly designed or poorly installed cabling can create performance limitations that no amount of hardware can resolve.

Structured Cabling

Structured cabling provides the physical pathways through which data, voice, video, and network traffic travel throughout a property. Well-planned structured cabling ensures the network remains reliable, scalable, and capable of supporting future technology requirements.

Cabinets & Racks

Network cabinets and racks provide a secure, organised environment for networking and communications equipment. Beyond simple storage, they play an important role in cable management, airflow, maintenance, security, and future expansion — making ongoing management simpler and reducing downtime during maintenance activities.

BUILDING NEW OR REFURBISHING?

The best time to install structured cabling is before walls, ceilings, and finishes are completed. Early engagement can significantly reduce installation costs and avoid disruptive retrofit work later in the project.

Industry Insights — Cabling

Industry Insights — Cabinets

Internet Connectivity

Internet connectivity has become one of the most business-critical services within the modern hospitality environment. From processing payments and managing reservations to supporting cloud applications, communications platforms, and guest services, the ability to trade depends on a reliable connection. Selecting the right solution requires careful consideration of performance, resilience, and service levels — not simply headline speeds.

01

FTTP

Fibre-to-the-Premises delivers internet connectivity directly over fibre optic infrastructure, providing significantly higher speeds and greater reliability than traditional copper-based broadband services. For many hospitality environments, FTTP offers an excellent balance of performance and affordability.

02

Leased Lines

Leased lines provide a dedicated connection between the property and the provider's network, ensuring bandwidth remains uncontended and consistently available. Where uptime, service guarantees, and predictable performance are business-critical, leased lines are often the preferred solution.

03

Diverse Connectivity

No internet connection is immune from failure. Diverse connectivity solutions reduce reliance on a single carrier, route, or technology, helping minimise disruption caused by outages, infrastructure failures, or service issues.

04

Wireless Backhaul

High-capacity connectivity between two fixed locations, transmitted using radio waves. Backhaul solutions are designed specifically to carry the volumes of traffic required to support entire buildings, sites, and business operations — fulfilling the same role as a fibre connection, delivering true "fibre through the air" performance without the costs, timescales, and disruption of extending traditional fibre infrastructure.

Looking to build greater resilience?

Explore our Resilience & Business Continuity solutions.

Could wireless backhaul be the smarter alternative?

Explore Fixed Wireless Connectivity.

Fixed Wireless Connectivity

Fixed wireless technologies can be used to either bridge connectivity between locations or extend your network to reach areas of your site and connect devices where cabling would be impractical, disruptive, or cost-prohibitive.

Need connectivity now, but being told fibre isn’t an option? While relatively unknown outside specialist networking circles, wireless backhaul technologies have been used for many years by internet service providers and telecommunications operators to deliver high-capacity connectivity. Despite their proven capabilities, many organisations remain unaware that the same technologies can solve everyday connectivity challenges within commercial and hospitality environments.

Faster Deployment

Traditional fibre projects can take weeks or months, often requiring surveys, wayleaves, permits, road closures, trenching, and civil engineering works. Wireless backhaul can frequently be deployed in a matter of days.

Eliminate Expensive Civil Works

Crossing roads, pavements, waterways, public spaces, or privately owned land can introduce significant costs, permissions, and delays. Wireless backhaul eliminates many of these challenges while ensuring consistent, high-performance connectivity.

Carrier-Grade Performance

Modern wireless backhaul platforms deliver multi-gigabit throughput, exceptionally low latency, and availability levels comparable to many carrier services — fibre-like performance without relying on physical fibre.

Not All Wireless Is Created Equal

Specialist wireless backhaul solutions utilise dedicated spectrum and highly directional transmission paths that all but eliminate the risk of interference, enabling predictable performance even in dense urban environments.

Temporary or Permanent

Wireless backhaul can be rapidly deployed as a temporary solution while waiting for a leased line or fibre project to complete. Many organisations find the performance meets all long-term requirements.

Network Diversity & Business Continuity

Wireless backhaul can provide a completely independent network path, helping eliminate common points of failure — particularly valuable within wider business continuity and failover strategies.

Endpoint connectivity

Not every connectivity challenge involves connecting a building to the internet. Many organisations already have a reliable network connection in place, but extending that connectivity to other areas of a site can often prove challenging. Whether connecting CCTV cameras, access control systems, outdoor Wi-Fi, digital displays, or reaching locations previously considered impossible to connect, fixed wireless solutions provide a practical alternative where cabling would be impractical, disruptive, or cost-prohibitive.

The Art of the Impossible

Some connectivity challenges are quickly dismissed as impossible when traditional cabling is presented as the only viable solution. Consider a hotel car park requiring a mixture of CCTV, vehicle barriers, intercoms, digital signage, EV charging infrastructure, or outdoor Wi-Fi. Delivering that connectivity using traditional cabling means excavating the car park and reinstating everything once the work is complete — guests and staff must navigate around ongoing works, and a simple technology deployment quickly becomes a significant infrastructure project.
This challenge isn't exclusive to car parks. Beer gardens, resorts, estate hotels, holiday parks, and golf courses all have areas that require connectivity, yet these environments often form a core part of the guest experience. While cabling may technically be possible, the disruption, cost, and operational impact of excavating landscaped gardens or fairways can quickly prevent innovative ideas from progressing beyond initial concept — leaving valuable business differentiators and revenue-generating opportunities unrealised.

Built to Scale

Imagine the car park project has been completed and, after weighing the disruption, cost, and operational impact, cabling was installed. The trenches have been dug, the car park reinstated, and normality has returned. Six months later, requirements change — additional CCTV coverage is needed, the EV charging area is expanded, or the outdoor Wi-Fi footprint needs to grow. Each of these ideas has the potential to force the entire process to begin again.
This is why we often discuss fixed wireless technologies alongside traditional cabling. While cabling remains the right solution in many situations, environments that are expected to evolve over time can benefit significantly from the flexibility wireless infrastructure provides — expanding coverage can often be accomplished in hours rather than months.

Rapid Deployment

Traditional cabling projects often involve far more than simply installing a cable. Site surveys, utility searches, risk assessments, permit applications, excavation works, specialist equipment, multiple contractors, reinstatement works, and ongoing project management can all contribute to lengthy deployment timescales. By incorporating fixed wireless technologies into our designs, we dramatically simplify the deployment process — projects that would traditionally take months of planning, permissions, and construction can be delivered in a matter of days.

Connectivity Without Compromise

One of the biggest misconceptions surrounding fixed wireless technologies is that they are only suitable for specialist applications. In reality, if a device would normally be connected to the network using a cable, fixed wireless technologies can provide an alternative means of connectivity without sacrificing performance, reliability, or functionality. This shifts the conversation from "Can this be connected?" to "What else could we achieve if we weren't restrained by connectivity?"